We will be glad to assist you in working through the right channels to resolve the issue. Any loss of yours is also a loss of ours, so expect that we are very understanding of any frustrations you may experience due to the mishandling of our products.
The only exception to this is SEALED items such as statues or other figures/items in enclosed Styrofoam packaging. We will not break the tape on these brand new items out of respect for our fellow collectors, unless specifically ASKED TO DO SO. Thank you for your patience and understanding. We rarely make exceptions to this rule. If you send emails to us we reserve the right to answer them within 48 hrs.We have a high volume of emails to handle so please be patient when expecting a response, especially during times that we are out of state and away for conventions. AS A GENERAL RULE: WE CANNOT ANSWER EMAILS WHILE AT CONVENTIONS. We use an away message for this purpose. If you have an issue, please be PATIENT. We WILL respond as soon as we return.
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We will do everything we can to help you obtain important collector items of the best quality possible and get them to you safely. If you would like any information regarding our whereabouts at conventions so that you may visit our booth, please let us know! We would be glad to meet and assist you! If you fail to receive emails from us, please check your SPAM filter.
The item "WALKING DEAD #1 CGC SS 9.4 SIGNED AND REMARKED BY TONY MOORE" is in sale since Tuesday, May 1, 2018. This item is in the category "Collectibles\Comics\Modern Age (1992-Now)\Independent & Small Press". The seller is "dimensionxcomics717" and is located in Harrisburg, Pennsylvania. This item can be shipped worldwide.